For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. PUREVIA INDUSTRIES is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9938436556 .

Effective Date: 01/04/2025

1. Shipping Methods and Delivery Times

We offer the following shipping methods:

• Standard Shipping: 2 – 10 business days

• Expedited Shipping: 2 – 6 business days

• International Shipping: 15 – 45 business days

2. Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. You will see the exact shipping cost during checkout.

3. Order Processing

Orders are typically processed within 2 business days. Please note that processing times may vary depending on the availability of items and your location.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email/mobile number to monitor your package’s progress.

5. International Shipping

We ship to a number of international destinations. Please be aware that customs fees, import taxes, or duties may apply.

6. Damaged or Lost Items

If your item arrives damaged or is lost in transit, please contact us within 7 days to initiate a claim. We may offer a replacement or a refund, depending on the situation.